Leading Supply-Chain Magazine Honors SYSPRO for Facilitating Record Order Fulfillment at Service Lighting and Electrical Supplies
SYSPRO, a developer of best-of-breed, award-winning enterprise resource planning (ERP) software for on-premise and cloud-based utilization, today announced the company’s inclusion on the annual list of the “2013 Supply & Demand Chain Executive 100,” a compilation of “100 Great Supply Chain Projects” issued annually by Supply & Demand Chain Executive Magazine. SYSPRO was selected based upon the highly effective utilization of SYSPRO ERP Software by Service Lighting and Electrical Supplies (aka 1000 Bulbs.com.)
1000Bulbs.com recently announced record shipping activity. In fact, the Texas-based Internet retailer experienced days during which an average of 3000 orders were shipped — a run rate of over 6 orders per minute during each daily 8 hour shift.
Kim Pedersen, company founder and president, attributes the company’s ability to process record shipments to the effective utilization of SYSPRO ERP software, which has automated, among other procedures, Web-based order processing and the development of highly efficient troubleshooting, metrics, management and exception reporting.
1000Bulbs.com has created a seamless business specific integration using the SYSPRO Power Tailoring features. Web-based customer orders are seamlessly passed into SYSPRO for processing and fulfillment. 1000Bulbs.com applies allocation logic based on customer preferences to determine order status, followed by logic based on stock holding, customer credit and other pertinent order details. From within SYSPRO problematic orders are automatically flagged for follow up to confirm order details.
Pedersen explains that SYSPRO enables 1000Bulbs.com to define some extremely proactive exception reports and management metrics to identify potential issues. The analytical reports range from a list of back orders, to bad addresses, credit card issues and so on. Customer service groups try to proactively solve the problems transparent to the customer. “If they can’t, then they will contact the customer, providing options,” Pedersen says.
According to Barry Hochfelder, Editor of Supply & Demand Chain Executive, the 2013 Supply & Demand Chain Executive 100 lists supply chain solution and service providers that are helping their customers and clients achieve supply chain excellence. They have produced measurable gains in ROI through cost-cutting and increased efficiency, whether in warehouse, transportation, procurement sourcing or any other category in the end-to-end supply chain. The submissions were evaluated by the magazine’s editorial staff primarily based on: ambitiousness/scope of the project (30 percent); creative application of technologies/solutions/services used (20 percent); extent of the business results/impact (40 percent); clarity of submission (10 percent).
About 1000Bulbs.com
1000Bulbs.com, an Internet-based company, offers everything from simple, household light bulbs to cutting-edge specialty lighting systems. Nationally recognized for growth, innovation and customer satisfaction, 1000Bulbs.com is an influential force in the Lighting Industry. Today, 1000Bulbs.com enjoys annual sales of eight figures along with double digit sales growth. 1000Bulbs.com has been recognized among Inc. Magazine’s Top 5000 Private Companies, SMU Cox School of Business Top 100 and has received a host of other awards. Kim Pedersen, company president, was also recognized in June 2010 as Entrepreneur of the Year – Consumer Goods – by Ernst and Young within the market region that includes Dallas-Ft. Worth, TX.
For more information, go to: www.1000bulbs.com
SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 14,500 licensed customers in over 60 countries around the globe. For more information on SYSPRO, or to schedule a consultation on how we can better serve you, please visit here.