Orange County Technology Alliance Annual High-Tech, Innovation Awards To Be Presented October 15, 2013
SYSPRO, a provider of best-of-breed, award-winning enterprise resource planning (ERP) software for on-premise and cloud-based utilization, announced today that the company is a finalist for an Orange County Technology Award from the Orange County Technology Alliance in the category, “Outstanding Technology Company.” The annual, premier awards program celebrates innovation and achievement in the Orange County, Southern California region, which is the 15th largest economy in the world and the second biggest technology economy in the USA.
SYSPRO was chosen based on the company’s history of success and contributions to the technology industry as well as advances that enable SYSPRO customers to leverage the technology and maximize utilization of SYSPRO Enterprise Resource Planning (ERP) software. With a go-to-market strategy built around an exemplary focus on the Customer Experience (CX), SYSPRO software simplifies success and besting the bottom line expectations of customers.
Joey Benadretti, president, SYSPRO USA, in a recent interview with over 30 of the leading tech analysts from around the world, elaborated: “The role of executive management is to create vision and build trust. SYSPRO has always concentrated on surpassing customer expectations and building trust throughout the entire SYSPRO ecosystem, which includes customers, partners and employees.”
In a recent blog by leading IDC analyst, Michael Fauscette (http://www.mfauscette.com) the subject was the exceptional SYSPRO Customer Experience focus. “Recently,” wrote Fauscette, “one of the analysts in my IDC group, Mary Wardley [VP Enterprise Apps, CRM and Customer Experience] published a case study on mid-market ERP vendor SYSPRO and SYSPRO’s laser focus on customers. ‘….It’s still rare to find companies that have fully embraced the concept and maximize customer centricity throughout its entire employee community. I’ve known the US management team at SYSPRO for quite a while and have always been impressed with their ability to make a software company feel more like a family than a company.’” Fauscette went on to say, “I’m not sure I realized just how much of a CX driven culture SYSPRO had built. Executing a CX strategy is not an easy, short term program. It’s a fundamental shift in a company that manifests itself in the way all employees think and act…… CX is a strategy, supported by a company culture that is reflected in employee behavior and in the design of business processes…..the technology is the means to execute the processes at scale.”
Most recently, SYSPRO introduced a new release of SYSPRO ERP software – SYSPRO 7, which adheres to the company’s policy of advancing the software based on feedback from customers and surveys on the needs of the marketplace served by SYSPRO.
The release of SYSPRO 7 is the next evolution of the company’s ongoing commitment to helping SYSPRO clients make their businesses more agile. SYSPRO 7 further enhances and expands the already powerful SYSPRO user interface (UI) capabilities, includes powerful enterprise processing enhancements for higher transactional throughput and debuts SYSPRO Espresso, the company’s unique, trend setting mobility platform.
Benadretti says of the High-Tech Innovation Awards finalist honor, “Being recognized by the OC Tech Alliance as an innovative company is certainly a validation of our efforts to offer small and medium size manufacturers and distributors the best customer experience available as well as a software solution that enables them to compete with the largest companies in their respective markets and realize bottom line results.”
Peter M. Craig, chairman, Valicore Technologies and OC Tech Alliance, notes: “We received nominations from all of Orange County’s most important technology companies. We congratulate SYSPRO for ascending to the finalist ranks. This region boasts many noteworthy companies that continue to influence technology development throughout the rest of the world, and we’re excited to help highlight them.”